I have multiple keywords for each of my images; will these images be uploaded multiple times?
No. Your images will be uploaded only once and will be placed in the category specified by your selected keyword (when using the "Pictage-Keyword" syntax) or the first keyword (arranged alphabetically).
For example: Image 1 has keywords: preparation, Pictage-bride, posed; image 2 has keywords reception, dance. Once the event is online, image 1 will be placed (and will only be) in category "bride" because the user added "Pictage-" to the keyword. Image 2 will be placed (and will only be) in category "dance" because alphabetically, "dance" has priority over "reception."
How are RAW files handled?
RAW files are automatically converted to the highest quality JPEG prior to upload.
I don’t remember my FTP login, how do I obtain this information?
Please call Customer Experience by dialing (877)-PICTAGE
When I click on the Schedule Event button, my browser launches but does nothing. Why is this?
Certain legacy Pictage members may experience this issue. To have it resolved, please call Customer Experience by dialing (877)-PICTAGE and provide us with your Studio ID. |